Frequently Asked Questions

Are my purchases secure?
Yes, our transactions are processed by PayPal and are fully encrypted.

How long will it take for me to receive my order?
Depending on your choice of shipping, however your print order will be processed usually within 7 days and then your shipping choice will affect delivery times, usually within 3 days within country and then allow 2 to 3 weeks for most international orders. 

What if my order doesn’t arrive?
Please get in touch with me using my contact form.

What are giclee prints?
All prints are high resolution scans professionally done by Brisbane Digital Images and printed with long life pigment inks on 100% cotton photo rag 308gsm paper.

How do I look after my giclee prints?
Like all art, don’t hang in sunlight. Prints are sent to you in a hard cardboard tube to keep safe in transit, and are wrapped in waterproof wrapping. Don’t back roll the art paper on removal from tube, place between heavy books overnight to flatten safely. Keep hands dry, clean and only handle edges of art so that oil from food or hand cream does not soak into the paper.

How are prints sized?
All prints are Height by Width. Original size is as drawn, a lot of the work is done under a magnifying glass. I have experimented with enlarging and reducing some of them and they look very good at the sizes I have offered. If there are any that you wish to have enlarged or reduced to a special size by all means contact me by email.